Delivery for orders above Rs.1000
Pondicherry 605001 0 My Cart

How do I register?

You can register by clicking on the "Sign In" section located at the top right corner on the home page. Please provide the required information in the form that appears and click on submit. We will send a one-time password (OTP) to verify your mobile number. Post verification, you can start shopping on SVGS.

Do I need to register before shopping on SVGS?

Yes, you do need to register before shopping with us. However, you can browse the website without registration. You are required to login or register while you checkout.

Can I register multiple times using the same phone number/email ID?

Each email ID/login ID and mobile number can only be associated with one customer account.

What if I enter the wrong email ID while registering online/through the phone?

Please contact our customer support team at 7397717457 or write to us at sales@svgs.co and we will fix this issue for you.

How will you ensure the freshness of products?

We ensure that all our products are hygienically and carefully handled and maintain them in the correct temperature & packaging.

How do I know if I placed my order correctly?

Upon the successful completion of your order, an order confirmation E-mail and SMS containing your order details will be sent to your registered email ID and phone number.

Can I call and place an order?

No, Instead you can make an Whatsapp Order

How do I make changes to my order?

Currently, there is no provision to change the order once it’s been placed. Please call our customer support team & we will assist you however we can.

What are the various modes of payment I can use for shopping?

You can pay for your order using the following modes of payment:

  • • Credit Card / Debit Card
  • • Netbanking
  • • Cash on Delivery

How will I know if SVGS delivers to my area?

You can check the serviceability of your area while selecting your pin code when you place your order.

How do I contact you for feedback/queries/suggestions?

Our customer service team will be at your service any time between 8:00 am & 8:00 pm throughout the week. Please call on 7397717547. You may also write to us at sales@svgs.co

How do I reset my password?

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.

Will someone inform me if my order delivery gets delayed?

In case of a delay, our customer support team will keep you updated about your delivery.

What is the minimum order for delivery?

There is no minimum order Value for delivery but we charge a nominal delivery charge as below.

  • Orders above Rs.100 are free (7km radius)
  • Order below Rs.100 – Rs.50 within 2km radius
  • Order below Rs.100 – Rs.100 (2 to 7km radius)
  • Order below Rs.100 – Rs.150 (7 to 15km radius)
Quick Buy

Sign Up For Our Recipes

Get e-mail updates about our new recipes and offers.